Have a Question?
Shipping for the Ladygang Jacket
There is a 3 to 4 day processing time these jackets. If you selected overnight shipping it will not arrive the next day. It will be shipped overnight after the processing time has completed.
If your order contains other items. Your whole order will NOT SHIP until the jacket is ready. If you need the other items sooner please place a separate order.
Shipping + Returns for Custom Embroidered Items
There is a 3 to 4 day processing time on all orders including custom embroidery. If you selected overnight shipping it will not arrive the next day. It will be shipped overnight after the processing time has completed.
If your order contains items that are not being embroidered. Your whole order will NOT SHIP until your custom item is ready. If you need the other items sooner please place a separate order.
Please be creative and express yourself! We will reach out to you if we have any questions about your unique saying. Make sure your style, size and design are correct at the time of ordering as custom, personalized items are final sale items.
Do you ship to my country?
At this time we are only shipping orders to The United States.
How much is my shipping?
We offer Free Shipping on all orders over $49 to the Continental United States. (7 to 10 business days)
We offer Standard Ground Shipping on all orders under $49 to the Continental United States for $7.95. (4 to 5 business days)
Alaska and Hawaii shipping is $8.95 for Standard Ground. Next Day Air not available to AK & HI
When will my order arrive?
All expedited orders received before 10am PST will ship the same day. We currently do not offer Saturday delivery.
Any order received after 10 am PST may not ship until the following business day. Orders received on Saturday and Sunday will ship the following Monday.
All other regular shipments are shipped with in 1 to 2 business days.
How do I use my points?
You must login to your account before you check out to use your points. They will be applied to your order at checkout
How can I contact you about my order?
We are available from 9am - 5pm Pacific Standard Time Monday - Friday and can be reached by live chat, phone and email ticket. Please visit our contact us page for more details.
When will my refund show in my bank?
Once your product has been received by our warehouse it can take 3 to 4 business days depending on your bank. The credit may not show up until your credit card’s next monthly billing cycle. Please contact your bank to see what their policy is.